Upcoming Scheduled Maintenance Notice - Major Upgrade
Scheduled Maintenance Report for Experience Management Platform
Completed
The scheduled maintenance has been completed.
Posted Feb 19, 2023 - 10:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2023 - 17:30 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 16, 2023 - 04:50 EST
Scheduled
Experience.com will be performing maintenance on the platform to add new features.

To learn more about the changes we have a blog, video and webinar (on Feb 21):

* Blog - https://www.experience.com/resources/search-find-and-refer-top-professionals/
* Video - https://youtu.be/7HdshGyOuHg
* Webinar - https://bit.ly/3xg5NHC (Feb 21 @ 2 pm Central)

Total downtime is not expected to exceed 17 hours.

During this time all public facing pages for customers and end-users will be unavailable. All logins will be disabled. Surveys already sent to recipients will NOT work but recipients will see a message to retry later. Emails that normally are sent out of the platform during the downtime will not go out, but will go out when the platform is restored to full availability.

Ingestion of data will be paused during downtimes and our APIs will not respond to calls.

If you have any questions or concerns, feel free to reach out to our Support Crew at support@experience.com.

Maintenance Start: PDT 2023-02-18 - 02.30 PM
Maintenance End: PDT 2023-02-19 - 07.30 AM
Posted Feb 15, 2023 - 05:18 EST
This scheduled maintenance affected: XMP (Login), PRO (Search), and API (Data).
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